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System status as of: Tuesday, July 23, 2019

Data CentersStatus of individual data centersStatusTime
Phoenix11:15 PM CDT
Atlanta11:15 PM CDT
Secaucus11:15 PM CDT
Bankside11:15 PM CDT
Woking11:15 PM CDT
 
MessagingIncludes all Email & Messaging systems  
Office 36511:15 PM CDT
Hosted Email11:15 PM CDT
Skype11:15 PM CDT
SMTPHA11:15 PM CDT
Cloud Portal/Autopilot11:15 PM CDT
 
NetworkInternet related networks  
WAN11:15 PM CDT
DNS11:15 PM CDT
 
TelephonyVoice communications  
IP Telephony11:15 PM CDT
 
Remote Locations  
Hub Location11:15 PM CDT
 
MiscellaneousAll other services such as: (VM Cloud Portal, MoveIT, WordPress, SharePoint, FootPrints & Server Patching)  
Other IT Services11:15 PM CDT
Informational Alerts11:15 PM CDT
 

Legend
System status is OK
System is currently under investigation - click the icon for more information



Event TypeScopeImpactWindowDurationTiming
WeeklyWeekly maintenance will be isolated to a specific system or service within the data center(s) and is not expected to cause a service disruption to any production system, but with any maintenance event there is the potential for service degradation or disruption. Isolated Potential degradation 4 Hours 2 Hours Saturday 8 PM - 12 AM
MonthlyMonthly maintenance will be undertaken across multiple systems or services within the data center(s), but is isolated to similar systems or services. Although there is no expectation of service disruption to any production system, service degradation may occur. For example there could be a temporary increase in latency or a web page may need to be reloaded or refreshed. Multiple, but isolated Expected degradation 6 Hours 4 Hours Third Saturday of each month
8 PM - 2 AM
QuarterlyQuarterly maintenance has the potential to impact a whole data center as the work will likely be undertaken at the core of the data center infrastructure or fabric and would be impacting to multiple systems and services. There should be an expectation of service disruption similar to the impact of the Semi-annual maintenance. In the event that a known service disruption will occur, a minimum of 6 weeks' notice will be given prior to the maintenance event. System wide Expected disruption 8 Hours 6 Hours Third Saturday Feb 16th, May 18th, Aug 17th, Nov 16th
8 PM - 4 AM
Semi-annualSemi-annual maintenance will result in service disruption across multiple systems or services within the data center. Most likely this will be a rolling service disrupting event occurring throughout the duration of the maintenance window. Further details of the events will be provided ahead of the scheduled event dates. Data center wide Expected disruption 8 Hours 6 Hours March 16 and September 21, 2019
8 PM - 4 AM

** DATA CENTER MAINTENANCE SCHEDULE NOTE **
** US events occur based on Central Daylight Time **
** European events occur based on British Summer Time **

HolidayDate
New Year's Tuesday, 1 January 2019
Good Friday Friday, 19 April 2019
Easter Monday Monday, 22 April 2019
Early May Bank Holiday Monday, 6 May 2019
Spring Bank Holiday Monday, 27 May 2019
Summer Bank Holiday Monday, 26 August 2019
Christmas Wednesday, 25 December 2019
Boxing Day Thursday, 26 December 2019
New Year's Wednesday, 1 January 2020
HolidayDate
New Year's Tuesday, January 1, 2019
Martin Luther King Jr. Day Monday, January 21, 2019
Presidents' Day Monday, February 18, 2019
Memorial Day Friday, May 24, 2019
Memorial Day Monday, May 27, 2019
Independence Day Thursday, July 4, 2019
Independence Day Friday, July 5, 2019
Labor Day Friday, August 30, 2019
Labor Day Monday, September 2, 2019
Thanksgiving Wednesday, November 27, 2019
(Office closes at 1:00 P.M.)
Thanksgiving Thursday, November 28, 2019
Thanksgiving Friday, November 29, 2019
Christmas Tuesday, December 24, 2019
Christmas Wednesday, December 25, 2019
New Year's Tuesday, December 31, 2019
New Year's Wednesday, January 1, 2020


History (4 weeks)

Systems
06/26
06/27
06/28
06/29
06/30
07/01
07/02
07/03
07/04
07/05
07/06
07/07
07/08
07/09
07/10
07/11
07/12
07/13
07/14
07/15
07/16
07/17
07/18
07/19
07/20
07/21
07/22
Today
Data Centers: Phoenix
Data Centers: Atlanta
Data Centers: Secaucus
Data Centers: Bankside
Data Centers: Woking
Messaging: Office 365
Messaging: Hosted Email
Messaging: Skype
Messaging: SMTPHA
Messaging: Cloud Portal/Autopilot
Network: WAN
Network: DNS
Telephony: IP Telephony
Remote Locations: Hub Location
Miscellaneous: Other IT Services
Miscellaneous: Informational Alerts