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System status as of: Tuesday, January 28, 2020

Data CentersStatus of individual data centersStatusTime
Phoenix11:32 PM CST
Atlanta11:32 PM CST
Secaucus11:32 PM CST
Bankside11:32 PM CST
Woking11:32 PM CST
 
MessagingIncludes all Email & Messaging systems  
Office 36511:32 PM CST
Hosted Email11:32 PM CST
Skype11:32 PM CST
SMTPHA11:32 PM CST
Cloud Portal/Autopilot11:32 PM CST
 
NetworkInternet related networks  
WAN11:32 PM CST
DNS11:32 PM CST
 
TelephonyVoice communications  
IP Telephony11:32 PM CST
 
Remote Locations  
Hub Location11:32 PM CST
 
MiscellaneousAll other services such as: (VM Cloud Portal, MoveIT, WordPress, SharePoint, FootPrints & Server Patching)  
Other IT Services11:32 PM CST
Informational Alerts11:32 PM CST
 

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System status is OK
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Event TypeScopeImpactWindowDurationTiming
WeeklyWeekly maintenance will be isolated to a specific system or service within the data center(s) and is not expected to cause a service disruption to any production system, but with any maintenance event there is the potential for service degradation or disruption. Isolated Potential degradation 4 Hours 2 Hours Saturday 8 PM - 12 AM
MonthlyMonthly maintenance will be undertaken across multiple systems or services within the data center(s), but is isolated to similar systems or services. Although there is no expectation of service disruption to any production system, service degradation may occur. For example there could be a temporary increase in latency or a web page may need to be reloaded or refreshed. Multiple, but isolated Expected degradation 6 Hours 4 Hours Third Saturday of each month
8 PM - 2 AM
QuarterlyQuarterly maintenance has the potential to impact a whole data center as the work will likely be undertaken at the core of the data center infrastructure or fabric and would be impacting to multiple systems and services. There should be an expectation of service disruption similar to the impact of the Semi-annual maintenance. In the event that a known service disruption will occur, a minimum of 6 weeks' notice will be given prior to the maintenance event. System wide Expected disruption 8 Hours 6 Hours Third Saturday Feb 15th, May 16th, Aug 15th, Nov 21th
8 PM - 4 AM
Semi-annualSemi-annual maintenance will result in service disruption across multiple systems or services within the data center. Most likely this will be a rolling service disrupting event occurring throughout the duration of the maintenance window. Further details of the events will be provided ahead of the scheduled event dates. Data center wide Expected disruption 8 Hours 6 Hours March 21 and September 19, 2020
8 PM - 4 AM

** DATA CENTER MAINTENANCE SCHEDULE NOTE **
** US events occur based on Central Standard Time **
** European events occur based on Greenwich Mean Time **

HolidayDate
New Year's Wednesday, 1 January 2020
Good Friday Friday, 10 April 2020
Easter Monday Monday, 13 April 2020
Early May Bank Holiday Friday, 8 May 2020
Spring Bank Holiday Monday, 25 May 2020
Summer Bank Holiday Monday, 31 August 2020
Christmas Friday, 25 December 2020
New Year's Friday, 1 January 2021
HolidayDate
New Year's Wednesday, January 1, 2020
Martin Luther King, Jr. Day Monday, January 20, 2020
Presidents' Day Monday, February 17, 2020
Memorial Day Friday, May 22, 2020
Memorial Day Monday, May 25, 2020
Labor Day Friday, September 4, 2020
Labor Day Monday, September 7, 2020
Thanksgiving Wednesday, November 25, 2020
(Office closes at 1:00 P.M.)
Thanksgiving Thursday, November 26, 2020
Thanksgiving Friday, November 27, 2020
Christmas Wednesday, December 23, 2020
Christmas Thursday, December 24, 2020
Christmas Friday, December 25, 2020
New Year's Thursday, December 31, 2020
New Year's Friday, January 1, 2021


History (4 weeks)

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Today
Data Centers: Phoenix
Data Centers: Atlanta
Data Centers: Secaucus
Data Centers: Bankside
Data Centers: Woking
Messaging: Office 365
Messaging: Hosted Email
Messaging: Skype
Messaging: SMTPHA
Messaging: Cloud Portal/Autopilot
Network: WAN
Network: DNS
Telephony: IP Telephony
Remote Locations: Hub Location
Miscellaneous: Other IT Services
Miscellaneous: Informational Alerts